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Your Account Rules, Laid Out Clear

When you open an account on cland4, you're entering a relationship built on transparency.

Account security & verification stepsDeposit and withdrawal clarityYour data and privacy on cland4

What These Terms Cover

cland4 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms govern how you use cland4—from the moment you sign up through every deposit, play session and withdrawal. They cover account eligibility, deposit and withdrawal procedures, how we handle disputes, and the rules for each game type in our lobby. Where local law permits, we

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operate in Indonesia and adjacent regions. Your account access, the payment methods available to you (DANA, OVO, GoPay and QRIS), and the games you can explore depend on local law. We retain your account data for as long as your account is active, plus a retention
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period after closure for regulatory and dispute purposes. Breaching these terms—such as using multiple accounts, depositing via someone else's payment method, or attempting to exploit a game—may result in account suspension and forfeiture of funds.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US

Get Help with Your Terms Questions

Live Chat Open cland4 on your device, tap the help icon in the lobby footer, and chat with us in real time. Available during peak hours to answer account, deposit and terms questions instantly.

Email Support Send a detailed message to our support address. Include your account email and the exact issue. We reply within 24 hours, usually faster during Jakarta business hours.

Account Settings Log in to your account, navigate to Settings, then Legal, to download our full terms, privacy policy and game rules. You can also request policy changes or clarifications from here.

HOW WE PROTECT YOU

Data, Security & Account Control

Account Verification

When you sign up, we verify your identity and payment method to prevent fraud. Deposits via DANA, OVO, GoPay or QRIS are cross-checked against your registered details before crediting your balance.

Data Retention

We keep your account data encrypted while your account is active. After you close it, we retain records for 12 months to handle disputes and comply with local regulatory requirements.

Withdrawal Verification

Every withdrawal request is verified against your account. Funds return only to the payment method you used to deposit. This protects your account from unauthorised payouts and theft.

Cookie & Tracking Policy

We use cookies to track your session, remember your lobby preferences and detect unusual login attempts. You can manage cookies in your browser settings; disabling them may limit your account access.

Password & Two-Factor Rules

Your password must be at least 12 characters with a mix of letters, numbers and symbols. We recommend enabling two-factor authentication via email or SMS to block unauthorised logins.

Policy Change Requests

If you believe a term is unfair or want to request an exemption, contact our legal team via live chat or email with your account details and the specific clause. We review all requests within 5 business days.

Terms & Conditions: Your Questions Answered

No. Creating multiple accounts violates our terms and is grounds for suspension and fund forfeiture. We detect duplicate accounts through email, phone number and payment method cross-checks. If you've lost access to your existing account, contact support to recover it.

Deposits must come from payment accounts registered in your name. Deposits from third-party accounts breach our terms. We'll flag the deposit, hold your balance pending verification, and may suspend your account. Funds will be returned to the original payment method.

Withdrawals via DANA, OVO, GoPay or QRIS typically clear within 1–3 business hours once verified. We verify every withdrawal request against your deposit history. If we detect an issue, we'll contact you via email or live chat before processing.

Attempting to exploit a game glitch, use a bot, or manipulate bonus terms is prohibited. We monitor all accounts for unusual patterns. Violations result in account suspension, balance forfeiture, and a permanent ban from opening new accounts on cland4.

You can update your email, phone number and account password anytime in Account Settings. You cannot change your registered name or identity document details, as these are tied to payment verification. To delete your account entirely, contact support with your account email and ID number.

We do not sell your data. We share payment and identity information only with our payment processors (DANA, OVO, GoPay, QRIS) and regulatory bodies where local law requires. Your account activity and balance are private to cland4. See our privacy policy for full details.

Deposits start at Rp 50,000 via DANA, OVO, GoPay or QRIS. Withdrawals also require a minimum of Rp 50,000. Maximum deposits and withdrawals depend on your payment method's daily limits. Check your wallet on login to see your current caps.

Your Account Rules, Laid Out Clear

Get Help with Your Terms Questions

Data, Security & Account Control

Account Verification

Data Retention

Withdrawal Verification

Cookie & Tracking Policy

Password & Two-Factor Rules

Policy Change Requests

Terms & Conditions: Your Questions Answered

01 Can I have more than one account on cland4?

02 What happens if I deposit using someone else's DANA or OVO?

03 How long does a withdrawal take after I submit it?

04 What are the rules around game exploits or bonus abuse?

05 Can I change or delete my personal data after I sign up?

06 Does cland4 share my data with third parties?

07 What is the minimum deposit and withdrawal amount?

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